You can pay Share-it, Inc. via Visa & MasterCard, AMEX, American Express, Diners Club, Discover, JCB, PayPal, Wire Transfer, Check, Purchase Order, iDeal, GiroPay, Direct Debit, Maestro/Debit Card, Nordea Solo, UnionPay, PayU, ACH, Automated Clearing House. These methods are all listed on the order form when you click the 'Buy Now' button.
If you are a single-user, you only need to buy 1 license. If you are a business with multiple users and computers, you will need to buy more.
From the EULA (End-user License Agreement):
"One licensed copy of a Sobolsoft application may either be used by a single person who uses the software personally on one or more computers, or installed on a single workstation used non-simultaneously by multiple people, but not both."
The entire EULA is here.
Copy and paste the license number (found in the email sent by Share-it) directly into the box rather than typing. This will avoid human error.
Make sure the software name and the license match. In the past, customers have purchased software from another software company entirely and tried to put their serial number into my program. Obviously, this will not work.
In other cases, users have purchased software from Sobolsoft and had it working for years. Then, they reinstall Windows 7 (for example) and accidentally download software that isn't from Sobolsoft but has a similar name, and try to enter a Sobolsoft license number. Again, this will not work.
The bottom line: make sure you download the software from www.sobolsoft.com so you know it is the right one.
From the EULA (End-user License Agreement):
"One licensed copy of a Sobolsoft application may either be used by a single person who uses the software personally on one or more computers."
Therefore, you can use the same license number to activate the software on your new machine.
Download the software from www.sobolsoft.com to the new computer. Use the same license number that you received from Share-it via email.
If you have lost your license, fill out the web form.
Yes, there is a 25% discount for 4-9 licenses and 50% discount for 10 or more.
Companies should buy multiple licenses in accordance with the EULA:
"One licensed copy of a Sobolsoft application may either be used by a single person who uses the software personally on one or more computers, or installed on a single workstation used non-simultaneously by multiple people, but not both."
The entire EULA is here.
Excel 2000 - 2003
Make sure you double-click the program icon found on your desktop at least once. This will create the menu in Excel. The menu will then permanently reside in Excel until you choose Remove This Add-in From Excel.
In Excel, Tools > Macro > Security > Trusted Publishers. Make sure "Trust all installed add-ins and templates" is checked.
Make sure you have the latest Excel Service Packs.
If you still do not see the menu in Excel next to the Help menu, please try it on another computer with Excel. Chances are it will show.
Excel 2007 - 2013
When you start this program for the first time, you may see:
Security Warning Macros have been disabled.
Click Options...
Click Enable this content
Click OK
Please look carefully for the Add-ins toolbar in Excel.
If you are receiving error messages, you may want to turn it off. User Account Control (introduced in Windows 7) prevents some file writing so the software will work better with it set to the lowest setting.
To learn how to lower your UAC settings, please go here.
You probably have the text enlarged. Please set to 'Smaller - 100% (default)' under Control Panel > Display.
You probably have the text enlarged. Please set to 'Smaller - 100% (default)' under Control Panel > Display.
1. You can try increasing the screen resolution under Control Panel > Display > Screen Resolution
2. You select option 'Smaller - 100% (default)' inside 'Make it easier to read what's on your screen' under Control Panel > Display
3. If you are running a Netbook or tablet PC, you can try using a standard PC/monitor.
Start button > Program Files > [Application Title] > Uninstall
Run-time error '1004':
'C:\Program Files\x\x.xla' could not be found. Check the spelling of the file name, and verify that the file location is correct.
If you are trying to open the file from your list of most recently used files on the File menu, make sure that the file has not been renamed, moved, or deleted.
If you are having problems removing an Excel menu created by one of my products and you have uninstalled the software via Add or Remove Programs, try the following:
1. Re-install my software via setup.exe (yes, again). Re-download from www.sobolsoft.com if necessary.
2. Double-click the program icon found on your desktop.
3. Click on the new Excel menu next to Help.
4. Click on Remove This Add-in From Excel.
5. Uninstall the software via Control Panel > Add or Remove Programs.
If you are using Excel 2007 or higher you can also remove the software by going to:
The Office Button in the upper left corner of Excel, Excel Options, Add-Ins > Manage: Excel Add-ins > Go...
If you are using Excel 2003 or lower, you can also remove the software by going to:
Tools > Add-ins
If you have installed an Excel Add-in in multiple versions of Excel on the same PC, you may not be able to remove the Add-ins from one of the versions.
Uninstall the Add-in from the latest version of Excel first. For example if you are using 2002 and 2007, use the remove macro entry at the bottom of the Add-in menu of 2007 first. Make sure that Excel 2002 is not currently running.
Sobolsoft takes user suggestions but it has to be software that other users will want to buy to make creating it worthwhile. Please contact Sobolsoft here and provide example files to demonstrate what you need.
You can also use www.freelancer.com to find someone to make you a software.
Open MS Excel, Word or PowerPoint. Make sure that Document Recovery is closed then try the software again.
Also, make sure that other pop-ups are closed when running Microsoft Office Excel, Word or PowerPoint
The FileName buffer is too small to store the selected file name(s). Increase MaxFileSize.
Invalid procedure call or argument (When clicking on Enter License)
If you are outside of the US and having this problem with the software, please try changing the language setting in Windows.
Start > Settings > Control Panel > Regional and Language Options
Change to English.
DeleteFile failed; code 5. Access is denied. (During installation)
Permission denied.
Path/File access error
Please make sure that you have UAC turned off.
If that does not work, try logging on as an Administrator.
http://www.windows7home.net/wp-content/uploads/2009/02/runcmdasadmin-301x360.png
https://www.groovypost.com/howto/microsoft/automatically-run-any-application-as-admin-in-windows-7/
https://www.sevenforums.com/tutorials/11841-run-administrator.html
ActiveX component cannot create object.
You must have MS Excel, Word, Access or PowerPoint 2000 or higher installed on your machine. You must have the full version of this software installed; Microsoft Office Starter 2010 will not work because it is the "trial" version.
If you are using an OpenOffice application (such as one of these), you must have OpenOffice installed on your computer.
If you are getting the error for an MS Access product and have MS Access installed, you may need to download the MDAC drivers from Microsoft.
A Runtime Error Has Occurred. Do You Wish to Debug?
Object library invalid or contains references to object definitions that could not be found
Application-defined or object-defined error.
In Excel: Could not load some objects because they are not available on this machine.
In Excel:
Tools > Add-ins
Uncheck SFDC.xla if it exists, or try unchecking other Add-ins that are no longer needed.
In Excel: Unable to get the Add property of the AddIns class.
In Excel:
Tools > Add-ins
Try unchecking the Add-in.
In Word: Word cannot start the converter mswrd632.wpc.
In Excel: Object or class does not support the set of events.
Repair or reinstall Excel:
If you are running Windows 7/Windows Vista:
Start > Settings > Control Panel > Programs and Features > Microsoft Office ... > Repair
If you are running Windows XP and lower:
Start > Settings > Control Panel > Add/Remove Programs > Microsoft Office ... > Repair
In Excel or Word: Filename is locked for editing by 'another user'.
In Excel: 400
Redownload and reinstall the Excel Add-in from www.sobolsoft.com.
Make sure you click on the desktop icon again to load the software.
In Word: The command is not available because no document is open.
Make sure Outlook is not running (or minimized in the system tray).
Please try rebooting and using product again. Do not start Word.
In Access: File sharing lock count exceeded. Increase MaxLocksPerFile registry entry
I'm getting a different error message
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